Sutherland Global Walkin Drive For Freshers/Experience

Huge no of Companies Conducting Interviews Through Amcat Test
Register With Your Details for Top MNC's Direct Interviews.
HDFC Off-Campus Drives with 3,00,000 Lac Salary

Sutherland Global Walkin Drive For Freshers/Exp

Sutherland Global Walkin Drive
Designation : Associate/Senior Associate

No Of Positions : 100

Qualification : Any Graduates

Also Read 
Experience : 0 - 4 years

Location : Chennai

Also Read 
Salary : As Per Industry

Job Description :
  • Resolving logs received at Customer Service related to Oral Correspondence.
  • Coordination with resolution owners & sending final confirmation/acknowledgement to customers for forwarded logs (complaint/ request).
  • Retention Activity Online retention to be maintained by retaining customers who insist to cancel line by calling ,sending an email.
  • Call back customers for identified cases if required to ensure complete customer satisfaction before closure of case. 
  • Key operational deliverables will constitute:
  • Provide higher first transaction resolution for all queries requests and complaints received.
  • Good Communication Skills.
Recruitment Process :
* Interview

Also Read 
Company Profile :
Established in 1986, Sutherland Global Services is a global BPO and technology-enabled services company offering an integrated set of back-office and customer facing front-office services that support the entire customer lifecycle. It is one of the largest, independent BPO companies in the world serving marquee clients in major industry verticals. 

Since inception, Sutherland has remained laser-focused on a single mission: to help our clients maximize their customer lifetime value and increase their competitive advantage by helping drive productivity and efficiency while delivering measurable results.

The focus of the mission is not just cost reduction, but driving business performance improvements across processes spanning revenues, cash flow and capital utilization as well as maximizing customer satisfaction, and enhancing overall competitive advantage of the client organization.

Apply Mode : Walk in

Also Read : This Week Walk in Drives

Walk In Date : 1st Dec 2016

Walk In Time : 11 AM

Interview Venue Details :
Sutherland Global Service,
A-1,Ground Floor,
Shri Ram Gateway,Perungalathur,
Chennai - 63.
Sutherland Global Walkin Drive For Freshers/Experience Sutherland Global Walkin Drive For Freshers/Experience Reviewed by rushi reddy on 01:48:00 Rating: 5
Powered by Blogger.