Convergys Walkin Drive For Freshers On 1st to 2nd Nov 2016

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Convergys Walkin Convergys Walkin Drive For Freshers

Designation : Associate/Senior Associate

No Of Positions : Multiple

Qualification : Any Graduates

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* More Graduates Jobs

Experience : 0 - 3 years

Location : Pune

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Upcoming Pune Walkin Drive

Salary : Rs. 2,00,000 - 2,75,000 P.A

Job Description :
  • Provide best-in-class customer service and problem resolution to customer queries over the voice based phone service.
  • Support customers across Telecommunication, Meet customer requirements through first contact resolution.
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem.
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Listen attentively to customer needs and concerns; demonstrate empathy.
  • Confirm customer understanding of the solution and provide additional customer education as needed.
  • Prepare complete and accurate work and update customer file.
  • Good Communication Skills.
Recruitment Process :
* Interview

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Company Profile :
Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare,
technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.

Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.

Apply Mode : Walk in

Also Read This Week Walk in Drives

Walk In Date : 1st November to 2nd November 2016

Walk In Time : 11 AM to 5 PM

Also Read : Convergys Upcoming Walk in Drives

Interview Venue Details :
Convergys India Pvt. Ltd,
RMZ Westend, 
Near McDonalds/Reliance Mart,
Aundh,Pune 411007.
Convergys Walkin Drive For Freshers On 1st to 2nd Nov 2016 Convergys Walkin Drive For Freshers On 1st to 2nd Nov 2016 Reviewed by hanimi on 23:10:00 Rating: 5
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