Snapdeal Walkins Drive For Experience On 12th to 13th September 2016

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Snapdeal Walkins Drive For Experience

Designation : Customer Experience Associates     

No Of Positions : 10
Qualification : Any Graduates

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Experience : 1 - 3 years

Location : Gurgaon

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Salary : As Per Industry

Job Description :
Graduation is necessary
Must have at least 6 months of customer service experience
Must possess strong written & Oral communication skills in order to effectively communicate with customers of vast ages, as well as managing confrontational and escalated customer complaints in a controlled and courteous manner
Must have general computer knowledge 
Must demonstrate the ability to assess situations and provide quick and educated decisions to rectify customer complaints and conflict
Must be able to work a flexible schedule to meet the needs of the business

Responsibilities : 
Respond to a high volume of customer calls
Enter all relevant information regarding customer inquiries into the respective tracking system
Accuracy in resolving customers concern and taking regular follow up
Achieve the desired targets is Solved%, Adherence, Quality Metric
Achieve the Customer Sat target on a daily basis

Recruitment Process :

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Company Profile :
Snapdeal is an online marketplace, based in New Delhi, India. The company was started by Kunal Bahl, a Wharton graduate as part of the dual degree M&T Engineering and Business program at Penn, and Rohit Bansal, an alumnus of IIT Delhi in February 2010. Snapdeal currently has 275,000 sellers, over 30 million products and a reach of 6,000 towns and cities across the country Investors in the company include SoftBank Corp, Ru-Net Holdings, Tybourne Capital, PremjiInvest, Alibaba Group, Temasek Holdings, Bessemer Venture Partners, IndoUS Ventures, Kalaari Capital, Saama Capital, Foxconn Technology Group, Blackrock, eBay, Nexus Ventures, Intel Capital, Ontario Teachers' Pension Plan, Singapore-based investment entity Brother Fortune Apparel and Ratan Tata. When Snapdeal acquired FreeCharge in an equity deal, investors Sequoia Capital India, Valiant Capital, Sofina, Ru-Net Holdings, and Tybourne Capital also became shareholders in Snapdeal.

Apply Mode : Walk in

Walk In Date : 12th to 13th September 2016

Walk In Time : 11:00 AM to 05:00 PM

Walk In Venue :
Building No - ASF Center, 
362-363, ASF Center Udyog Vihar Phase IV , 

Contact Person : Shweta/ Blessen

Snapdeal Walkins Drive For Experience On 12th to 13th September 2016 Snapdeal Walkins Drive For Experience On 12th to 13th September 2016 Reviewed by Ramesh Reddy on 01:41:00 Rating: 5
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