HCL Walkins Drive For Experience On 12th September 2016
HCL Walkins Drive For Experience
Designation : International Back Office Chat Process
No Of Positions : Multiple
Qualification : Any Graduates
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Experience : 1 - 5 years
Location : Noida
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Salary : Rs 1,50,000 - 3,00,000 P.A
Job Description :
* Registration & Scheduling for client examinations.
* Handling and solving Customer problems through inbound phone while assessing client specific tools and knowledge base
* Follow escalation procedures for issues uncontrollable at CSR level.
* Updating different trackers like End User complaint tracker etc.
* Implementing feedback given during monitoring sessions by PICs / Team Leads
* Appropriate documentation on client CRM
* Ensuring data security - proprietary data of customers
* Meeting SLAs & maintaining Quality Standards
* Good Typing Skills ( 30 wpm with 90% accuracy).
* Good command in verbal and written English.
* Excellent written communication skills
* Good comprehension and correct grammar skills
* Excellent computer/ internet navigation skills.
Recruitment Process :
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Company Profile :
HCL Technologies Limited is an Indian multinational IT services company, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise. Originally a research and development division of HCL, it emerged as an independent company in 1991 when HCL ventured into the software services business. HCL Technologies offers services including IT consulting, enterprise transformation, remote infrastructure management, engineering and R&D, and business process outsourcing .
The company has offices in 34 countries including the United States, European countries like France and Germany, and Northern Ireland in the United Kingdom. It operates across a number of sectors including aerospace and defence, automotive, consumer electronics, energy and utilities, financial services, government, industrial manufacturing, life sciences and healthcare, media and entertainment, mining and natural resources, public services, retail and consumer, semiconductor, server and storage, telecom, and travel, transportation, logistics, and hospitality.
Apply Mode : Walk in
Also Read : This Week Walk in Drives
Walk In Date : 12th September 2016
Walk In Time : 11:00 AM to 06:00 PM
Walk In Venue :
HCL Technologies Limited,
A-22, Sector - 60,
Noida, UP - 201301
Contact Person : Priyanka Bisht
Also Read : HCL Upcoming Walk in Drives
HCL Walkins Drive For Experience On 12th September 2016 Reviewed by Ramesh Reddy on 22:52:00 Rating: