Dell Walkins Drive For Freshers On 13th to 30th September 2016

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Dell Walkins Drive For Freshers

Designation : Customer Care    

No Of Positions : Multiple
Qualification : Any Graduates

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Experience : 0 - 5 years

Location : Hyderabad

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Salary : Rs 2,50,000 - 4,00,000 P.A

Job Description :
* Responds to customer technical problems/issues related to hardware, software and networking via e-mail/chat, online, social media and phone. Facilitates customer order fulfillment.
* Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions. Provides direct product/service advice and guidance to customers.
* Identifies, researches and provides input on unique or recurring customer problems.
* Remains knowledgeable of Dells product line, current industry products and technologies.
* Focuses on delivering a positive customer experience according to Dell standards.
* Identify customer needs / requirements and recommend solutions
* Reviews and distributes pertinent cross-functional information.
* Escalates more complex customer technical issues to senior level support.
* Fields inbound contacts (voice/email, etc.) for both internal and external customers.
* Responsible for pre-sales and/or post-sales service to customers.
* Good Communication Skills

Recruitment Process :

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Company Profile :
Dell Inc. (stylized as DELL) is an American privately owned multinational computer technology company based in Round Rock, Texas, United States, that develops, sells, repairs, and supports computers and related products and services. Eponymously named after its founder, Michael Dell, the company is one of the largest technological corporations in the world, employing more than 103,300 people worldwide.

Dell sells personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players, and electronics built by other manufacturers. The company is well known for its innovations in supply chain management and electronic commerce, particularly its direct-sales model and its "build-to-order" or "configure to order" approach to manufacturing—delivering individual PCs configured to customer specifications. Dell was a pure hardware vendor for much of its existence, but with the acquisition in 2009 of Perot Systems, Dell entered the market for IT services. The company has since made additional acquisitions in storage and networking systems, with the aim of expanding their portfolio from offering computers only to delivering complete solutions for enterprise customers.

Apply Mode : Walk in

Walk In Date : 13th to 30th September 2016 

Walk In Time : 11:00 AM to 02:00 PM

Walk In Venue :
Dell International Services,
Gate #2,
Hitech City Layout,
Behind Cyber Gateways,

Contact Person : Ilyas/Akhila

Dell Walkins Drive For Freshers On 13th to 30th September 2016 Dell Walkins Drive For Freshers On 13th to 30th September 2016 Reviewed by Ramesh Reddy on 05:37:00 Rating: 5
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