Accenture Walkin Drive For Freshers On 10th Sep 2016

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Accenture Walkins Drive For Freshers

Designation : Associate/Senior Associate - (Technical)

walkinsNo Of Positions : 40

Qualification : Any Graduates

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Experience : 0 - 3 years

Location : Hyderabad

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Salary : As Per Industry

Job Description :
Agent Profile : The objective of the Agent is to provide world class customer and technical support. Experience with web computing, Android and Chrome devices, and other current consumer web-enabled technologies is required. In addition, excellent written and oral communication skills are critical for interfacing with clients and working in a close knit team environment.

Roles & Responsibilities :

* Provide customer and technical support to customers through Email and Chat requests
* Independently identify, troubleshoot, document, categorize and replicate customer problems and then escalate complex problems according to defined escalation procedures
* Process warranty and replacement requests for products.
* Communicate bug fixes and new product enhancements to customers
* Report enhancement requests received from customer regarding hardware, application, or documentation

Profile Requirements :

* 0 to 36 months of hardware/software & PC support experience.
* Openness to work in 24/7 environment, including night shifts and holidays
* Excellent customer service skills , as previously demonstrated
* Fresher with Excellent verbal, Written, and interpersonal communication skills in English
* Ability to troubleshoot and resolve technical problems individually or in a team environment
* Ability to demonstrate customer empathy, excellent customer diplomacy skills, and problem ownership
* Must be a Graduate & have all original mark sheets & certificates and not pursuing any full-time course

Recruitment Process :

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Company Profile :
Accenture PLC is a global professional services company and provides strategy, consulting, digital, technology and operations services. It has been incorporated in Dublin, Ireland, since 1 September 2009. It is the world's largest consulting firm as measured by revenues and is a Fortune Global 500 company. As of 2015, the company reported net revenues of $31.0 billion, with more than 373,000 employees serving clients in more than 200 cities in 120 countries. In 2015, Accenture had about 130,000 employees in India, more than in any other country, about 48,000 in the US, and about 50,000 in the Philippines. Accenture's current clients include 94 of the Fortune Global 100 and more than 80 percent of the Fortune Global 500.

Accenture common equity is listed on the New York Stock Exchange, under the symbol ACN, and was added to the S&P 500 index on 5 July 2011. In 2016, Fortune magazine named it as the world's most admired Information Technology Services company.

Accenture began as the business and technology consulting division of accounting firm Arthur Andersen. Arthur Andersen's first job in computer consulting came in the early 1950s, when the firm conducted a feasibility study for General Electric to install a computer at Appliance Park in Louisville, Kentucky.

Apply Mode : Walk in

Walk In Date : 10th September 2016

Walk In Time : 10:00 AM 

Walk In Venue :
Accenture, Building No 1A & 1B,
Raheja Mind Space,
Hitech City, Hyderabad

Contact Person : Sheeba

Accenture Walkin Drive For Freshers On 10th Sep 2016  Accenture Walkin Drive For Freshers On 10th Sep 2016 Reviewed by Unknown on 03:02:00 Rating: 5
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