Tech Mahindra Walkin Drive For Experience On 29th August to 08th September 2016
Tech Mahindra Walkins Drive For Experience
Designation : Team Leader
Qualification : Any Graduates
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Experience : 2 - 7 Years
Location : Noida
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Salary : Rs 1,75,000 - 2,50,000 P.A
Job Description :
* Engage with team members treating them as individuals.
* Coaches the team in order to ensure the quality of customer experience meets the appropriate standard
* Measures and manages the team to meet performance targets
* Communicates information in a timely, relevant and accurate manner to all team members
* Conducts regular scheduled team briefs
* Ensures feedback is given to Advisors with regards to their performance
* Ensures all relevant business communications are cascaded in a simple and timely Manner
* Reporting and Administration Review and track team attendance and schedule adherence
* Prepare and maintain appropriate TL documentation @ regular interval as per ISO standards.
* Real time monitoring of CMS for the team to answer maximum numbers of calls.
* Preparing monthly TL review to gauge individual and teams performance.
Recruitment Process :
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Company Profile :
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).
Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.
Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG.
Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.
Apply Mode : Walk in
Also Read : This Week Walk in Drives
Walk In Date : 29th August to 08th September 2016
Walk In Time : 11:00 AM
Walk In Venue :
Contact Person : Manpreet Sachdeva
Contact No : 91-1204652750
Also Read : Tech Mahindra Upcoming Walk in Drives
Tech Mahindra Walkin Drive For Experience On 29th August to 08th September 2016 Reviewed by Ramesh Reddy on 23:25:00 Rating: