Intelenet Global Services Walkin Drive For Freshers On 9th to 31st August 2016
Intelenet Global Services Conducting Walkin Dive for Freshers in Chennai Locations. Intelenet Global Services Hiring for Advisor Candidates on Willing and hard working candidates should be going to Walkin Interviews on schedule date and venue
Intelenet Global Services Walkins Drive For Freshers
Designation : Advisor
No Of Positions : 100
Qualification : Any Graduates
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Experience : 1 - 6 Years
Location : Chennai
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Salary : Rs 90,000 - 1,50,000 P.A
Job Description :
* The Web chat Chat agent will handle the customers inbound transaction Enquiry/Request or complaint and provide a complete and correct resolution
* The advisor should have the knowledge in handling Mobile Internet transactions Enquiries /request & complaints at the first level & second level which requires troubleshooting/resolution.
* Advisor will manage max 3 con-current chats and ensure Customer is satisfied on all transactions
* All necessary application/system support will be available to help with the necessary level 2 assistance on the first Chat itself.
* The agent will be responsible for up-selling /CSEs-selling on the Inbound Chat.
* Advisor will demonstrate basic knowledge and ability to use various applications / tools related to the function / engagement
* Advisor will comply with do's & dont's of policies, procedures& regulation as applicable to the engagement / function
* Give Correct and Complete Resolution to Customers on all transactions to avoid Repeat contacts by Customers.
* Adhere to attendance and punctuality norms
* Candidate should be within 20 to 29 years of age
* Graduates/Diploma holders with minimum 15 years of high school education (All the candidate should be educated in an English medium school/college Must) and at least 6 months to 1.5 years relevant customer service experience from other industry verticals, but not limited to, such as telecoms, banking and financial services, travel, retail and hospitality.
* Computer skills, including Microsoft Office software preferred
* Computer literate e.g. Outlook, Word, Excel, Internet Explorer
* Strong comprehension skills
Recruitment Process :
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Company Profile :
Intelenet® is a large global Business Process Outsourcing player, committed to delivering our client’s strategic goals and helping in enhancing, broadening, and deepening the relationship to add value.
Backed by The Blackstone Group, a leading Global Private Equity player, with a current portfolio of clients that includes Fortune 500 companies, we are a 55,000 people organization spread across 66 global delivery centers across USA, UK, India, Poland, and Philippines; supporting 100+ clients in over 50 languages.
Commencing operations in November 2001, Intelenet today supports 100+ clients in 50 languages with Contact Centre solutions, F&A, HRO and IT solutions across Banking and Financial Institutions, Healthcare, Travel and Hospitality, Telecom, Retail, Manufacturing, and Information Technology (IT) verticals.
Over the last decade, we consistently held on to the top rankers spot in Nasscom BPO listings, and over the next decade aim to rise higher and take on the global BPO rankings with our focus on “customer experience” powered by “technology” and “analytics”.
Intelenet® Global Services started operations in 2000 with a 25 member team managing contact center and back office services for Banking & Insurance clients from our Mumbai center.
Apply Mode : Walk in
Also Read : This Week Walk in Drives
Walk In Date : 9th to 31st August 2016
Walk In Time : 09:00 AM
Walk In Venue :
Intelenet Global Services,
No: 81-b 2nd Main Road,
6th Floor Prince Info Park,
Ambattur Industrial Estate,
Contact No : 044-66706238/39/56.
Intelenet Global Services Walkin Drive For Freshers On 9th to 31st August 2016 Reviewed by Ramesh Reddy on 23:08:00 Rating: