GlobalLogic Technologies Walkin Drive For Freshers On 11th August 2016

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GlobalLogic Technologies Conducting Walkin Dive for Freshers in Gurgaon Locations. GlobalLogic Technologies Hiring for Email & Chat Support Candidates on Willing and hard working candidates should be going to Walkin Interviews on schedule date and venue

GlobalLogic Technologies Walkins Drive For Freshers

walkinsDesignation : Email & Chat Support  

No Of Positions : Multiple

Qualification : Any Graduates

Also Read : 

Experience : 0 - 4 Years

Location : Gurgaon


Salary : As Per Industry

Job Description :
Graduate in any discipline 
At least 1 year of relevant work experience
Strong analytical, problem solving and troubleshooting skills
Capable of thinking critically
Attention to detail with the ability to complete a large volume of work quickly and independently
Ability to work collaboratively in a diverse team environment.
Proactive approach (ability to discern trends and solutions to process/user issues, ability to innovate and suggest process improvements)
Excellent written communication skills in English for email and chat support channels
Enthusiasm for customer service
Team player with very good interpersonal skills and forward-looking attitude
Open to ideas/feedback

Key Responsibilities :
Provide chat, email support to resolve user problems with proactive troubleshooting
Follow predefined (as trained) support procedures and policies
Master the use of our support channels, processes & tools
Identify and report Partner/user issues & feedback through appropriate channels.
Pro-actively identify opportunities to optimize and develop processes & tools geared toward improving internal efficiency, resolution rate, and customer satisfaction.
Effectively and judiciously escalate issues with clear communication
Support team lead/ manager when required
CSAT/resolution rate initiatives
Ability and willingness to quickly complete large volumes of work with high quality
Work and communicate with cross-functional teams (engineering, sales, product specialists, etc) using various channels of internal communication regarding Partner issues.

Recruitment Process :
Interview

Also Read  : 

Company Profile :
GlobalLogic’s experience design arm, Method, is built on a foundation of passionate thinkers and makers who care about good design done right. In an increasingly digital world, consumers now not only engage with products and services, but also contribute to their continuous development. We consider the relationship between businesses and their customers to design connected experiences that deliver brand in every interaction.
For 15 years, GlobalLogic has partnered with businesses across every major industry to make amazing products and connect the dots between people, products, and business
opportunities. Now, in an increasingly digital world that places the consumer at the center of every interaction, we’re showing businesses how they can connect the dots
back to consumers, innovate within predictable budgets, and bring the next generation of digital products and services to market.

Apply Mode : Walk in


Walk In Date : 11th August 2016

Walk In Time : 08:30 AM to 01:00 PM

Walk In Venue :
GlobalLogic Technologies Ltd
1st Floor, Plot No - 431 , 
Phase - 3 , Udyog Vihar
Gurgaon (nearest metro- Sikandarpur) 

GlobalLogic Technologies Walkin Drive For Freshers On 11th August 2016 GlobalLogic Technologies Walkin Drive For Freshers On 11th August 2016 Reviewed by Ramesh Reddy on 00:33:00 Rating: 5
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