Amazon Walkin Dive for Experience On 6th August 2016

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Amazon Walkins Dive for Experience

Designation : Excel Experts 
walkins
No Of Positions : Multiple

Qualification : Any Graduates

Also Read : More Graduates Jobs

Experience : 2 - 6 years

Location : Bangalore

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Salary : Rs 2,25,000 - 4,00,000 P.A

Job Description :
Assist sellers / vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc. 
Guide & help seller for completing onboarding formalities & train them on internal tools.
Handle various types of cases related to inbounding, product issues and customer complaints
Provide required inputs to seller to manage customer feedbacks
Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging.
Review Amazon catalog for content quality based on pre-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience 
Document processes & regularly update existing Sops
Review & suggest SOP changes required if any to the team basis input from Category managers
Assist Category team in identifying & configuring deals as per the guidelines
Handle various sets of daily, weekly and monthly business reports
Onboard new processes if required as per the business needs

I.Skills :
Excellent written and oral communication skills in English
MS Excel proficiency ability to mine voluminous data for specific detail
Strong analytical skills
Strong interpersonal skills
Excellent listening skills
Excellent data accuracy skills, eye for detail, and commitment to meet deadlines

II.Critical Qualities / Characteristics :
Pace of implementation and consistency in performance
Willingness to take initiatives and additional responsibilities
Willingness to travel
Commitment and completion factor
Peer respect - establish and maintain cooperative working relationships
Creative and analytical problem solvers with passion for operational excellence
Identify areas of possible process improvements

III.Ability to :
Multi task in a fast paced environment
Operate in the system with speed and accuracy necessary to meet Amazon standards
Handle stressful situations, maintain composure, and communicate clearly with both internal and external stakeholders

IV.Operations :
Meet and interact with sellers/vendors for initial process setup
Flag possible escalation, dive deep to recommend and implement corrective actions
Flag any updates received from stakeholders on process to Team Lead/Manager
Be part of client calls to raise challenges, lead, and document conference discussions
Audit tasks assigned to junior associates and report quality metrics
Train new staff and give feedback to the training team
Understand the processes across teams & work towards improving the same along with process experts

VI.Experience and Qualifications
Bachelors degree in any discipline 
2 - 4 years of experience in data-driven business operations processes where associates are required to handle large volume of data as part of their daily tasks and take decisions based on analysis of such data
Experience working on process improvement processes like Six Sigma, Kaizen etc. is a plus

Preferred Qualifications:
Retail experience
SQL knowledge

Recruitment Process :
Interview

Also Read  : 

Company Profile :
Amazon.com, often referred to as simply Amazon, is an American electronic commerce and cloud computing company with headquarters in Seattle, Washington. It is the largest Internet-based retailer in the United States and world by total sales and market capitalization Amazon.com started as an online bookstore, later diversifying to sell DVDs, Blu-rays, CDs, video downloads/streaming, MP3 downloads/streaming, audiobook downloads/streaming, software, video games, electronics, apparel, furniture, food, toys and jewelry. The company also produces consumer electronics—notably, Amazon Kindle e-readers, Fire tablets, and Fire TV —and is the world's largest provider of cloud infrastructure services (IaaS). Amazon also sells certain low-end products like USB cables under its in-house brand AmazonBasics.
Amazon has separate retail websites for United States, United Kingdom and Ireland, France, Canada, Germany, Italy, Spain, Netherlands, Australia, Brazil, Japan, China, India and Mexico. Amazon also offers international shipping to certain other countries for some of its products. In 2011, it professed an intention to launch its websites in Poland and Sweden.
In 2015, Amazon surpassed Walmart as the most valuable retailer in the United States by market capitalization.

Apply Mode : Walk in


Walk In Date : 6th August 2016

Walk In Time : 09:00 AM to 11:00 AM

Walk In Venue :
Amazon Development Center India
2870, Orion Building, 
Bagmane Constellation Business Park, 
Doddanekundi Circle, 
Outer Ring Road, Marathahalli Post, 
Bengaluru, Karnataka 560037, India

Please carry 3 copies of your resume

Orginal Govt id proof in mandatory

Amazon Walkin Dive for Experience On 6th August 2016 Amazon Walkin Dive for Experience On 6th August 2016 Reviewed by Ramesh Reddy on 04:25:00 Rating: 5
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