TCS Walkin Drive For Experience On 25th to 29th July 2016

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Tata Consultancy Services Conducting Walkin Dive for Experience in Kolkata Locations. Tata Consultancy Services Hiring for  Associate/Senior Associate (NonTechnical) Candidates on Willing and hard working candidates should be going to Walkin Interviews on schedule date and venue

Tata Consultancy Services Walkins Drive For Experience 

walkinsDesignation : Associate/Senior Associate (NonTechnical)

No Of Positions :  Multiple

Qualification :   Any Graduates

Also Read : More Graduates Jobs 

Experience : 1 - 4 Years

Walk In Location : Kolkata

Also Read : Upcoming Kolkata Walkin Drives 

Salary : As Per Industry

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Job Description : 
CS BPS | Invites experienced graduates @ Kolkata, Interviews from 25th july to 29th july 2016 (Reference-Monica Sharma)

********* Reference: Monica Sharma HR (to be mentioned on resume) 

********** Greetings from TCS BPS!!

About TCS BPS:
TCS -Established in 1968 | 2nd largest Service Provider in the ITES/BPS Industry in India |183 Offices worldwide in 43 countries | 300,000+ employees|100,000 women employees |Revenues US$ 14.44 billion (2013-14) |Traded as BSE: 532540, NSE: TCS. The TCS Business Process Services (BPS) organization, provides domain centric business process transformation, consulting and analytics services to over 200 global clients across various verticals like Aerospace | BFS | Insurance & Healthcare | Life Science | Manufacturing | Energy & Resource Utilities | Government | Hi Tech | Media & Information Services | Retail & CPG | Telecom | Travel & Transportation and Hospitality| offering specialized platform expertise in the F&A, SCM, CIM and HRO space.

Process: Team Member

Job Location: Kolkata

Experience: 1 year to 4 years

Candidates should be willing to work in 24*7 rotational shifts and in any process
Job Purpose: Customer Interaction through email or webchat, no Voice interaction 
To assist customers with their queries related to their energy consumption, tariffs subscribed to, billing information and Self Service via Web Chat and Emails and deal with multiple customers at the same time.

Key Responsibilities:
--To answer customer queries and manage customer expectations through interactions via Web Chat and Emails 
--To provide effective customer service such as handling complicated customer queries, issues, complaints, and questions.
--To maintain high standards of customer relations by maintaining achieving and maintaining superior Quality standards.
--To manage all daily tasks and duties related to the process with strict compliance to guidelines.
--To keep abreast with constant changes in regulations and developments within the industry to help customers most effectively and avoid repeat contacts.

Required Skills and Specifications:
-Excellent written and verbal communication skills.
-Must be Customer Centric.
-Must have an analytical bent of mind.
-Excellent knowledge of basic computer skills.
-Ability to take on stretch assignments and deliver under pressure.
-Must be patient motivated towards work.
-Willing to work on rotational shifts, weekly offs and exigencies arising out of business requirements.


-Excellent ENGLISH communication skills are mandatory.
Willingness to work in any SHIFTS (including night shifts)
- Graduates through Open Universities/Correspondence graduates cannot apply. 
-Minimum 15yrs of regular education (10th + 12th + 3 years Graduation) 
-Candidates should not have more than 2 years of gap in education/Employement. 
-Candidates who have attended the interview process with TCS BPS in the last 6 months will not be eligible.
-Candidates must have cleared their Supplementary or ATKT exams of 1st year or 2nd year before appearing for the interview.

Mandatory Requirements-
- EPCN number is mandatory for eligibility of the interview
- Register your resume in the below URL and mention the EPCN number on your resume
(Please select India, go on experienced professionals and go to "create your profile for new users)

Candidate would need to carry a copy of the resume & 2 passport size Photograph with Original photo ID proof (Mandatory).

** Mention "MONICA SHARMA-HR AND YOUR EPCN NO." on top of your resume**

Recruitment Process :

Also Read  : Interview Tips For Freshers/Exp 

Desired Profile :
Education:UG -B.Sc - Any Specialization, B.Com - Commerce, B.A - Any Specialization, B.B.A - Management 
PG - Post Graduation Not Required 
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required

Company Profile :  
Tata Consultancy Services Limited (TCS) is an Indian multinational information technology (IT) service, consulting and business solutions company headquartered in Mumbai, Maharashtra. It is a subsidiary of the Tata Group and operates in 46 countries. TCS is one of the largest Indian companies by market capitalization ($80 billion). TCS is now placed among the ‘Big 4’ most valuable IT services brands worldwide. In 2015, TCS is ranked 64th overall in the Forbes World's Most Innovative Companies ranking, making it both the highest-ranked IT services company and the first Indian company. It is the world's 10th largest IT services provider, measured by the revenues. As of December 2015, it is ranked 10th on the Fortune India 500 list.
Tata Consultancy Services Limited was founded in 1968 by a division of Tata Sons Limited. Its early contracts included punched card services to sister company TISCO (now Tata Steel), working on an Inter-Branch Reconciliation System for the Central Bank of India, and providing bureau services to Unit Trust of India.
In 1979, TCS delivered an electronic depository and trading system called SECOM for the Swiss company SIS SegaInterSettle (deutsch); it also developed System X for the Canadian Depository System and automated the Johannesburg Stock Exchange. It associated with a Swiss partner, TKS Teknosoft, which it later acquired.

Apply Mode :   Walk in

Walk In Date : 25th to 29th July 2016

Walk In Time :  10:00 AM to 12:00 PM

Walk In Venue :
Tata Consultancy Services
9th Floor, Tower A1,
Unitech Infospace Gate 1,
New Town, Rajarhat, Kolkata

Reference: Monica Sharma HR and EP Number(to be mentioned on resume)

Also Read : TCS Upcoming Walk in Drives
TCS Walkin Drive For Experience On 25th to 29th July 2016 TCS Walkin Drive For Experience On 25th to 29th July 2016 Reviewed by Ramesh Reddy on 20:37:00 Rating: 5
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