Microland Walkin Drive For Experience On 22nd July 2016

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Microland Conducting Walkin Dive for Experience in Gurgaon Locations. Microland Hiring for Customer Support Engineer/Technician Candidates on Willing and hard working candidates should be going to Walkin Interviews on schedule date and venue

Microland Walkins Drive For Experience

Designation : Customer Support Engineer/Technician 
walkins

No Of Positions :  05

Qualification :  Any Graduates

Also Read  :   Latest Graduate Freshers Jobs 


Experience : 2 - 5 Years

Location : Gurgaon


Also Read : Upcoming Gurgaon Freshers Walkin Drives 

Salary : As Per Industry

Industry: IT-Hardware & Networking

Functional Area: IT Hardware , Technical Support , Telecom Engineering

Job Description : 
Hi,

Greetings From Microland Limited !! 

We are conducting Walk- In Interviews for Sr. Desktop Support, VIP Support, Power User, IT Help desk on Friday, July 22 2016. Interested candidates can in directly with their updated resume:

Criteria :
* Candidate should be comfortable for 24*7 shifts.
* Candidate should be good in terms of communication as its for one of the international customer.
* Candidate should be a graduate i.e-10+2+3 or 10+2+4 from affiliated university.
* Candidate should have all the set of documents for the companys worked-Offer letter, salary slip, Experience letter.

Roles & Responsibilities: 
* Should demonstrate good communication and interpersonal skills
* Must have sound troubleshooting knowledge of Operating systems (MS-XP, MS-Win 7 & 8)
* Should have sound knowledge of Email clients MS Exchange
* Should have fair knowledge of computer / Laptops/Printers /Scanners /peripheral troubleshooting
* Should have fair knowledge of Anti-Virus Clients, Internet proxy, patch management etc
* Ensure desktop support internal processes and procedure are adhered to
* Manage incidents/service requests assigned to them till resolution/execution
* Handle end users escalation effectively and involve DSS lead accordingly
* Route assign tickets to appropriate support group if necessary
* Identifying and escalating high priority , high severity issues
* Updating pending tickets with timely, precise and accurate updates
* Following up with end users, if necessary, for closure of pending tickets
* Following up with support groups, if necessary, for closure of pending tickets
* Provide support to power users (VIP) locally and remotely and resolve all issues on high priority

Recruitment Process : 

Interview

Desired Profile :
Education-
UG: Any Graduate - Any Specialization
PG:Any Postgraduate - Any Specialization
Doctorate:Doctorate Not Required

Company Profile :  
Microland Limited
Microland's Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base
Microland has been rated amongst the Top 10 Infrastructure Management Providers by Global Services; Microsoft's Best Indian Infrastructure Partner for the eighth consecutive year; Major Contender in IT Infrastructure Services & Emerging Player in Cloud Infrastructure Services by Everest Group; one of the leading Service Providers in Remote Network & Voice Infrastructure Management Services by Gartner; ranked amongst the Top 20 Global Cloud Computing Companies by CIO Review and the Top 20 Remote Infrastructure Management Vendors by the Black Book of Outsourcing.

Apply Mode :  Walk In


Walk In Date : 22nd July 2016

Walk In Time : 12:00 Noon to 7.00 PM

Walk In Venue :
Microland Ltd, 
Ground Floor, 
No. 6 & 7, 
Palm Court, 
Sector 14, 
Near: Maharana Pratap Chowk, 
GURGAON

Also Read  : Microland Upcoming Freshers Walkins
Microland Walkin Drive For Experience On 22nd July 2016 Microland Walkin Drive For Experience On 22nd July 2016 Reviewed by Ramesh Reddy on 23:46:00 Rating: 5
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