IBM Walkin Drive For Experience On 21st July 2016

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IBM Conducting Walkin Dive for Experience in Gurgaon Locations. IBM Hiring for Remote Technical Support Candidates on Willing and hard working candidates should be going to Walkin Interviews on schedule date and venue

IBM Walkins Drive For Experience

walkinsDesignation : Remote Technical Support 

No Of Positions : Multiple

Qualification : Any Graduates

Also Read : More Latest Graduates Jobs 

Experience : 3 - 8 Years

Walk In Location : Gurgaon

Also Read : Upcoming Gurgaon Walkin Drives 

Salary : As Per Industry

Industry: IT-Software / Software Services

Functional Area:   ITES, BPO, KPO, LPO, Customer Service, Operations

Job Description : 
IBM is conducting a walk in drive for Lead - Remote Technical Support on 21 July 2016

Primary Skills:
The candidate should have worked in any Level1/Level 2 Technical Support Helpdesk in a voice profile where job role involves Trouble Shooting, Problem Determination etc. 
Exposure / Knowledge / Work Experience on any UNIX based OS platform is required. Candidates with AIX certification or working knowledge will be preferred. 
The candidate should have excellent verbal and written communication skills. (Candidates would have to mandatorily clear a voice round)

Job Description *
Employees will be handling Level 2 calls for IBM p Series Servers for Hardware Issues for North American Geography. This is a resolver group; team members do problem determination over phone with the client and take appropriate actions. Issues can be fixed over the phone or sent to a field engineer. Clients calling in are mostly System Admins with a high degree of technical skills. Team also interacts with Product Engineering in complex cases. Cases may be resolved over phone quickly or may require multiple actions and follow-ups over days and weeks. 

Candidates would be expected to handle telephonic voice transactions as their primary KRA.

Desired Experience *
The candidate should have at least 36 months of professional experience in a voice based technical support desk or resolver group profile. 
Should be fluent in written and verbal English. Verbal communication skills should be as close to Native English as possible. 

Recruitment Process :

Also Read  : Interview Tips For Freshers/Exp 

Desired Profile :
Education:UG -Any Graduate - Any Specialization, Graduation Not Required 
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required 
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required

Company Profile :  
IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. 

IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies. 

The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry. 

To know more about business units at IBM India, click on the "About Us" link above.

Apply Mode : Walk in

Walk In Date : 21st July 2016

Walk In Time : 12PM to 4 PM

Walk In Venue :
IBM India, 
Infinity Tower C, 
Sector 25A, 
DLF Cyber City, 
Gurgaon -122002, Haryana

Contact Person - Saif Ahmed

Also Read : IBM Upcoming Walk in Drives
IBM Walkin Drive For Experience On 21st July 2016 IBM Walkin Drive For Experience On 21st July 2016 Reviewed by Ramesh Reddy on 02:08:00 Rating: 5
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