Accenture Walkin Drive For Freshers On 16th July 2016

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Accenture Conducting Walkin Dive for Freshers in Delhi/NCR(National Capital Region) Locations. Accenture Hiring for CUSTOMER SERVICE / TECH SUPPORT ASSOCIATE Candidates on Willing and hard working candidates should be going to Walkin Interviews on schedule date and venue

Accenture Walkins Drive For Freshers

Designation : CUSTOMER SERVICE / TECH SUPPORT ASSOCIATE 

walkinsNo Of Positions :  35

Qualification :   Any Graduates


Experience : 0 - 1 Years

Location : Delhi/NCR(National Capital Region)


Also Read : Upcoming Delhi Freshers Walkin Drives 

Salary : Pick & Drop + Performance Incentive

Industry: BPO / Call Centre / ITES

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Job Description : 
Agent Profile : The objective of the Agent is to provide world class customer and technical support. Experience with web computing, Android and Chrome devices, and other current consumer web-enabled technologies is required. In addition, excellent written and oral communication skills are critical for interfacing with clients and working in a close knit team environment.

Roles & Responsibilities:
* Provide customer and technical support to customers through Voice, Email and Chat requests
* Independently identify, troubleshoot, document, categorize and replicate customer problems and then escalate complex problems according to defined escalation procedures
* Process warranty and replacement requests for products.
* Communicate bug fixes and new product enhancements to customers
* Report enhancement requests received from customer regarding hardware, application, or documentation

Profile Requirements:
* 0 to 6 months of hardware/software & PC support experience (mobile device, Android, e-commerce, consumer electronics, * wireless networking, electronics repair, software/OS troubleshooting etc.)
* Openness to work flexible hours as required, including night shifts and holidays
* Excellent customer service skills, as previously demonstrated
* Fresher with Excellent verbal, Written, and interpersonal communication skills in English
* Ability to troubleshoot and resolve technical problems individually or in a team environment
* Ability to demonstrate customer empathy, excellent customer diplomacy skills, and problem ownership - go above and beyond to provide magical support
* Should be a Graduate & have all original mark sheets & certificates and not pursuing any course

Work Location: Gurgaon


Please carry below sets of documents:
1) Education (Originals + Photocopies)
2) Experience (Previous and Current Organization)
3) Photo ID Proof, Pan Card (Original and Photocopies)
4) Updated, Printed copy of resume & 1 PP size Photo

Note:
Candidates already attended Interview with us in last 3 months may ignore the mail.
This is generic mass mailer, If you are not intended recipient, Please ignore the mail
Please bring your referral / friends who would be interested for this career opportunity.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. 


Recruitment Process : 
Interview

Also Read  : The Value or Importance of a Job Interview

Desired Profile :
Education:UG -Any Graduate - Any Specialization
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required

Company Profile : 
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions-underpinned by the world's largest delivery network-Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. Accenture common equity is listed on the New York Stock Exchange, under the symbol ACN, and was added to the S&P 500 index on 5 July 2011. In 2015, Fortune magazine named it as the world's most admired Information Technology Services company. Accenture began as the business and technology consulting division of accounting firm Arthur Andersen. Arthur Andersen's first job in computer consulting came in the early 1950s, when the firm conducted a feasibility study for General Electric to install a computer at Appliance Park in Louisville, Kentucky. In 1953, the firm urged GE to install a UNIVAC I computer and printer. This system is believed to be the first commercial use of a computer in the U.S. Joseph Glickauf, an early pioneer of computer consulting, held a position as head of Arthur Andersen's administrative services division.

Apply Mode :  Walk In



Walk In Date : 16th July 2016

Walk In Time :  10am - 1pm 

Walk In Venue :
Accenture,
Ground Floor - DDC5E,
Tower 7 Infospace (SEZ),
Sector-21,
Dundahera,

Gurgaon

Contact Person:  Arushi/ Swati/ Stuti

Also Read :  Accenture Upcoming Walkin Drives
Accenture Walkin Drive For Freshers On 16th July 2016 Accenture Walkin Drive For Freshers On 16th July 2016 Reviewed by Ramesh Reddy on 23:08:00 Rating: 5
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