IBM Walkins Drive For Freshers On 4th June 2016

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IBM Walkins Drive For Freshers in Noida & Gurgaon Locations. IBM Walkin , Walkin Drives in Delhi/NCR(National Capital Region) & Gurgaon, Freshers Walkins , Noida Walkin Drive, Walkin Date & Other Details More Below---

IBM Walkins Drive For Freshers
Walkins

Designation : Technical Support Associate

Qualification : Any Graduates

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Experience : 0 - 2 Years

Location : Noida , Gurgaon

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Salary : As Per Industry

Industry : BPO / Call Centre / ITES

Functional Area : ITES , BPO , KPO , LPO , Customer Service , Operations

Job Description :
Role:
1.You will be involved in solving technical query & Trouble shooting.
5.Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
3.Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.

Responsibility:
1.You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
2.Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
3.Assist in End to End Problem, Change and Incident Management.

Total Year of Experience : 0 to 2 year of relevant work experience

Shift : Rotational. Willingness to work for night shifts.

Qualification : Any Graduate,Post Graduates (No B.E/B.Techs)

Work Location : Noida and Gurgaon

Apply Mode : Walk In

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Walk In Date : 4th June 2016

Walk In Time : 11:00 AM to 4:00 PM

Walk In Venue : 

Interested candidates, please walk in for a interview for the following address:
 
Venue for Noida : UNITECH INFO SPACE PLOT 20/21,Bldg 2 , 1st floor Sec-135 NOIDA.

Venue for Gurgaon: Sector 39, Unitech Cyber Park, Tower B , 11th Floor

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Placement Papers : Click Here
IBM Walkins Drive For Freshers On 4th June 2016 IBM Walkins Drive For Freshers On 4th June 2016 Reviewed by Unknown on 09:23:00 Rating: 5
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