HCL Walkin Drive For Freshers On 4th June 2016

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HCL Walkin Drive For Freshers in Noida Location. HCL  Walkins ,Walkin Drives in Noida, Freshers Walkins , Noida Walkin Drive, Walkin Date & Other Details More Below---

HCL Walkins Drive For Freshers

Designation : Fresher
Walkins
Qualification : Any Graduate

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Experience : 0 - 1 Years

Location : Noida

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Salary : Rs 1,75,000/-

Job Description :
HCL Technologies Hiring for Graduates from 2014, 2015,and 2016 Batch!
Venue : MIET College, N.H. 58, Delhi-Roorkee Highway, Baghpat Bypass Road Crossing, Meerut, Uttar Pradesh 250005
Time : 09:00 AM to 11:00 AM (No Entry will be permitted after 11 AM)
Skill : Service Desk | Work Location : Noida/Bangalore/ Chennai | Experience : Fresher - 6 months
Role : He/she will be responsible in providing 100% voice support to the clients and online technical resolution.

Skill sets :
1.Voice based technical support experience in a global environment
2.Basic technical knowledge of PCs
3.Knowledge of MS Outlook troubleshooting, Internet and Networking
4.Technical Knowledge of operating systems like Windows XP
5.Good communication and conversation skills (verbal and written)
6.Willingness to work in 24*7 environment

Requirement 2:

Skill : DC Ops | Work Location : Noida/Chennai/ Bangalore | Experience : Fresher - 6 months |

Role , responsibilities, and skill sets:
1.L1 support experience on Windows/Unix Servers, AD, Network Devices
2.Good troubleshooting skills
3.Fundamental knowledge of Networks
4.Exchange/Lotus Notes, Database, Storage & Backup, Job Scheduling.
5.Excellent Verbal, Email communication skills.
6.Exposure to any monitoring/ticketing tool, VERITAS Netbackup and Backup Exec.
7.Willingness to work in 24*7 environment

Work experience with the following:
1.Any alert monitoring tool e.g.: Net cool, BMC Patrol, NNM, HP OVO, Tivoli etc.
2.Incident, Problem, Change lifecycle process.
3.Any ITSM tool e.g.: Remedy, Peregrine etc.
4.Batch job scheduling.
5.Start/stop backup jobs.
6.Backup monitoring tools like Networker.
7.Generating Reports through Dashboard, Remedy etc.

Responsibilities :
1.Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions
2.Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)
3.Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention's
4.Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
5.Administer and provide User account provisioning & activities
6.Assign work orders / incidents to appropriate support teams and follow up until closure.
7.Route problems to internal 2nd and 3rd level IT support staff
8.Escalate complex problem to appropriate support specialists
9.Routine maintenance updates with other IT staff and business units
10.Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
11.Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customers end users
12.Identify, evaluate and prioritize customer problems and escalations
13.Participate in on-going training and departmental development
14.Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support

Apply Mode : Walk In

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Walk In Date : 4thJune 2016

Walk In Time :  09:00 AM to 11:00 AM

Venue Details : 
MIET College, N.H. 58,
Delhi-Roorkee Highway,
Baghpat Bypass Road Crossing,
Meerut, Uttar Pradesh 250005

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HCL Walkin Drive For Freshers On 4th June 2016 HCL Walkin Drive For Freshers On 4th June 2016 Reviewed by Unknown on 21:27:00 Rating: 5
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