Citibank Walkin Drive For Freshers On 16th June to 8th July 2016

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Citibank Walkins Drive For Freshers

WalkinsDesignation : Associate/Senior Associate -(Non Technical)

No Of Positions :  Various

Qualification : Any Graduate

Also Read As  B.Com ,M.Com ,B.Sc , MBA , & M.Tech

Experience : 0 - 3 Years

Location : Mumbai 

Also Read As Bangalore , Pune , ChennaiDelhi, Hyderabad & New Delhi

Salary : As Per Industry

Industry:   Banking / Financial Services / Broking 

Functional Area:  ITES, BPO, KPO, LPO, Customer Service, Operations

Job Description : 

Interview Schedule: Monday to Friday -Walkin
Timing : 10:00 AM to 12:00 PM

Interested Candidates may please apply on using job ID 16036227 or call on 61663316

Applicants should be open for rotational shifts.

Role Outline/Job Summary: Handle inbound calls for credit cards and render accurate customer service to Citibank customers.

Also Read As Today Updated Bank Jobs List

Objectives: Rendering services to Citibank customers and ensuring satisfactory resolution to all the queries of the customers are provided.

Core Responsibilities: 
Ensure Customer service excellence by:
1.Displaying complete onus to the customers query/problems
2.Delivering service with requisite Courtesy and Accuracy
3.Nil Defects (100% adherence to product and process)
4.Ensuring Nil Customer complaints
5.Ensuring excellent SLS scores
6.Escalating/highlighting customer problem incidences
7.Adherence to service and sales compliance
8.Cross Selling/upselling on set products (assets and liabilities products)
9.Ensuring Process efficiency by achieving set targets of call quality

Salary: As per Industry standards

Also Read As : || Wipro || TCS || HCL || IBM || Cognizant || Tech Mahindra ||

Desired Profile :
Education :
UG: Any Graduate - Any Specialization, Any Specialization, Any Specialization
PG:Any Postgraduate - Any Specialization, Any Specialization, Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required

Company Profile :  
Citibank is the consumer division of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, later First National City Bank of New York. The United States is the largest single market with approximately 26% of branches, generating 51% of revenues. Citibank's 983 North American branches are concentrated in major metropolitan areas including New York City, Chicago, Los Angeles, San Francisco, Washington, D.C., and Miami. Latin America markets make up 25% of revenues, Asia 20%, and Europe / Middle East / Africa 4%.

In addition to standard banking transactions, Citibank markets insurance, credit cards, and investment products. Their online services division is among the most successful in the field, claiming about 15 million users.

As a result of the global financial crisis of 2008–2009 and huge losses in the value of its subprime mortgage assets, Citibank was bailed out by aid from the U.S. government. On November 23, 2008, in addition to initial aid of $25 billion, a further $25 billion was invested in the corporation together with guarantees for risky assets amounting to $306 billion. Since this time, Citibank has repaid its government loans in full, resulting in a net profit for the U.S. government.

Also Read As Top MNC's Companies Walkin Drives

The City Bank of New York was founded on June 16, 1812. The first president of the City Bank was the statesman and retired Colonel, Samuel Osgood. Ownership and management of the bank was taken over by Moses Taylor, a protégé of John Jacob Astor and one of the giants of the business world in the 19th century. During Taylor's ascendancy, the bank functioned largely as a treasury and finance center for Taylor's own extensive business empire.

In 1863, the bank joined the U.S.'s new national banking system and became The National City Bank of New York. By 1868, it was one of the largest banks in the United States, and in 1897, it became the first major U.S. bank to establish a foreign department.

Apply Mode : Walk In

Walk In Date : 16th June to 8th July 2016

Walk In Time :  10:00 AM to 12:00 PM

B6 Building(North Wing),
7th Floor Nirlon Knowledge Park,
Next to HUB Mall,
Goregaon East, Mumbai-400063
Citibank Walkin Drive For Freshers On 16th June to 8th July 2016 Citibank Walkin Drive For Freshers On 16th June to 8th July 2016 Reviewed by Unknown on 23:22:00 Rating: 5
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