Citi Bank Walkins Drive For Freshers On 3rd June 2016

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Citi Bank Walkins Drive For Freshers On Chennai Locations . Citi Bank Walkin,Walkin Drives In Chennai, Freshers Walkins,Chennai Walkin Drive Walkin Date & Other Details Below---

Citi Bank Walkins Drive For Freshers
Walkins

Designation : Freshers

Qualification : Any Graduates

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Experience : 0 - 3 Years

Location : Chennai

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Salary : As Per Industry

Job Description :
WALK IN FOR DYNAMIC, STREET SMART CANDIDATES WHO ARE KNOWLEDGEABLE AND ARTICULATE.
MUST POSSESS VERY GOOD COMMUNICATION SKILLS

Applicants should be open for rotational shifts.

Role Outline/Job Summary:Handle inbound calls for credit cards and render accurate customer service to Citibank customers.

Objectives: Rendering services to Citibank customers and ensuring satisfactory resolution to all the queries of the customers are provided.

Core Responsibilities:
Ensure Customer service excellence by:
1.Displaying complete onus to the customers query/problems
2.Delivering service with requisite Courtesy and Accuracy
3.Nil Defects (100% adherence to product and process)
4.Ensuring Nil Customer complaints
5.Ensuring excellent SLS scores
6.Escalating/highlighting customer problem incidences
7.Adherence to service and sales compliance
8.Cross Selling/upselling on set products (assets and liabilities products)
9.Ensuring Process efficiency by achieving set targets of call quality

Apply Mode : Walk In

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Walk In Date :  3rd June2016

Walk In Time :  10:30 AM to 12:30 PM

Walk in Venue  : 

Citibank, No 148,
10th Floor, Acropolis,
Next to Savera Hotel,
R K Salai, Chennai - 600004.
For More Freshers jobs Drives : Click Here 

Placement Papers : Click Here
Citi Bank Walkins Drive For Freshers On 3rd June 2016 Citi Bank Walkins Drive For Freshers On 3rd June 2016 Reviewed by Unknown on 03:42:00 Rating: 5
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