Snapdeal Walkins Drive For Freshers On 1st & 2nd June 2016

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Snapdeal Walkins Drive For Freshers in Gurgaon Locations.Snapdeal Walkin ,Walkin Drives in Gurgaon, Freshers Walkins,Gurgaon Walkin Drive, Walkin Date & Other Details More Below---

Snapdeal Walkins Drive For Freshers

Designation : Customer Service Executive

WalkinsQualification : Any Graduates

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Experience : 0 - 3 Years

Location : Gurgaon

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Salary : As Per Industry

Job Description :
Job Location : Gurgaon
Department: Customer Service

Roles and Responsibilities :
1.Respond to a high volume of customer calls and emails in accordance with pre-established company guidelines and procedures
2.Enter all relevant information regarding customer inquiries into the respective tracking system
3.Accuracy in resolving customers concern and taking regular follow up
4.Achieve the desired targets is Solved%, Adherence, Quality Metric
5.Achieve the Customer Sat target on a daily basis

Job Requirements:
1.Knowledge, Skills, and Qualifications:
2.Graduate in any stream
3.Must have at least 1 year of customer service experience ; Prior experience in Social Media, servicing and interacting with customers via Facebook and Twitter is preferred
4.Must possess strong written & Oral communication skills in order to effectively communicate with customers of vast ages, as well as managing confrontational and escalated customer complaints in a controlled and courteous manner
5.Must have general computer knowledge and the ability to type at least 35 words per minute with minimum 92% accuracy
6.Must demonstrate the ability to assess situations and provide quick and educated decisions to rectify customer complaints and conflict

Must be able to work a flexible schedule to meet the needs of the business

Please carry your current organization offer letter, latest appraisal letter along with the last three months salary slips.

Apply Mode : Walk In

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Walk In Date :  1st & 2nd June 2016

Walk In Time : 11:00 AM to 3:00 PM

Walk In Venue : 
Okhla Phase III,
Building No 237- Snapdeal,
Near Govindpuri Metro Station
Recruiter Name : Shweta
Telephone : 91--49146719

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Placement Papers : Click Here
Snapdeal Walkins Drive For Freshers On 1st & 2nd June 2016 Snapdeal Walkins Drive For Freshers On 1st & 2nd June 2016 Reviewed by Unknown on 05:39:00 Rating: 5
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